After I purchased a Groupon Voucher, I attempted to book a December 2012 appointment. They advised that I've been to their salon back in October 2011, which I had forgotten about since I like trying to places. I was told that I can't use my Groupon even though I haven't been there for 1 year even though I reviewed the rules and can see that I do qualify. Now I'm working on getting a refund through Groupon.
I think that they're just okay in terms of cutting, but now that I recall when I told the stylist who cut my hair there that I was using a Groupon her face immediately turned into an unpleasant face. I should have reflected my tip based on that, but I didn't.
I'll never return.
This is what the fine print says on the Groupon Voucher:
*The Fine Print*
Limit 1 per person, may buy 3 additional as gifts. Valid
only for option purchased. Appointment required. New
clients only or customers who have not visited the salon in
more than 1 year.