We really enjoy eating at this location. The food is typical American food fair: burgers, fries, wraps, etc.
Everything we get is usually tasty and you can tell that the kitchen staff really knows what they are doing.
The last time we went we were a little disappointed though. The flow in the restaurant seemed off and our waitress seemed to be handling more tables than most of the others there. When we came in we did hear the hostesses debate with the manager about whether they should seat another table in our waitress' section and the manager insisted on it.
I could see the kitchen from our booth and could see our food come out. It sat in the window for awhile. The manager at the back did not tell our waitress the food had come out even though she went back there a few times.
So overall good food, but the management seems to lack the ability to ensure that the staff has the proper support to ensure this food is served properly.