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  • Being that this is a brand new facility I would think they'd be on their A Game... If it was it's a disappointment. I walked in, checked out the menu then proceeded to the order counter. The order taker just looked at me. No greeting at all. I ordered the Original Double and a shake. The order taker (Briana) just dazed off into the distance. After she snapped out of it she asked for my order again so I repeated myself. After paying, she gave me a cup cor the soda fountain. I had to remind her that I ordered a Shake and then checked my receipt to see if she rung it up correctly. Thankfully she did. There was nothing else said. No "thank you" and nothing about how long I'd have to wait so I was confused as to whether I should take a seat or not. Almost every table was a bit dirty when I walked into the dining area, however it was all cleaned up within a couple of minutes, which is good, but I prefer to be seated at a table I like rather than a table just because is one of the few clean ones. I guess it was just bad timing for me. The food was ok, similar to Fabulous Freddy's in taste and price. My only visit to a Steak and Shake in recent years was to their original Las Vegas location at South Pointe resort. The difference is night and day, as that location is jammed all of the time, the staff more friendly and harder working, and the food may even be a tad better Hopefully this place will pick up it's attitude and gain more business. In the meantime I see no special reason to pass by several other burger joints to come here.
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