I have been coming here for 6 years and love Charlie Nails. Always clean, friendly and eager to please. I'm very picky about my French manicure with a unique design and the first time out they couldn't figure it out, but after communicating my desires, Hanny figured it out and I've been a loyal customer ever since. Most of the people have been coming here for way longer than me. Some 10, 20 years and more. They have to be doing something right to have this kind of loyalty. I always give business owners a chance to make things right before I give a bad review. Speak up people!