I came here on a weekday and it was really quiet and the service was adequate.
Drinks: I started off with a cold vietnamese coffee. It tasted great. But I felt like 80% of my cup was ice cubes and there was barely any coffee for $3.50 so I will probably order the hot version next time.
Food: My friend got the special beef pho. Nothing spectacular, it is just like any other beef pho. I ordered the grilled pork chop platter with steamed egg and fried egg. The pork chop was tender.
The food was decent but I will NOT return based on how unethical this business is. They intentionally increase the price of the grand total when they hand you the total bill thinking that customers do not notice...
They add tips to the total of the bill without informing customers. The paper bill just says "total" and the total amount. It does not include any calculation. Most customers will assume this total amount is just the subtotal with taxes. But NOPE, it includes tips. This is very unethical of this business. I know they are intentionally doing it because I paid with cash, and they gave me change and it was my natural instinct to leave a tip. Afterwards I thought to myself that the "total amount" on the bill didn't seem very right, so I grabbed my phone out to do the calculations and I realized they actually increased the "total amount" written on the bill. I was already in my car when I realized I had in fact gave them tips TWICE without realizing and they accepted it. This business is very sneaky and I don't appreciate their way of doing business. I highly advise everyone to calculate the total amount on the paper bill because they definitely increase the amount.