I'm not a huge fan of this chain, but I do like the one on Freedom Drive for very specific reasons.
1. Their fish and shrimp are delicious, and their tartar sauce is awesome (they use their own recipe instead of the one the other stores do).
2. Their greek pasta salad is usually great (one time the pasta was seriously overcooked, but that was very much the exception to the rule).
3. Their baked chicken special on Thursday is ridiculous: a quarter of a chicken with rice and a fantastic gravy, bread, and two sides for a very reasonable price. You simply cannot beat it.
4. Main and most important reason: the people that work there are friendly and welcoming in the very best way. They've noticed everything from recent haircuts to times I've been in after a few weeks away.
This restaurant isn't located in a good part of Charlotte, but the people that work there represent the very best of Charlotte and really of North Carolina as a whole. They are so beautiful and warm and loving. Why on earth would you not want to go to a place like that, LOL?