We had to rush our cat here after having an allergic reaction to a food. This was around 8:30pm unfortunately this was the only place nearby that was open... The lady working the front desk was very kind and joked around with us to lighten our mood since we were pretty stressed out. ( hence the reason for 2 stars ). Once we got in the Doctor was very kind as well. They had to take our cat to the back and give a physical exam. We overheard our cat yowling out due to stress which was expected. The part I hated was I overheard some worker back there calling our cat a little s***. Not cool, not cool at all since I can hear you... Once we got our cat back we overheard the same lady calling other animals little s***heads and f***wads. Not okay at all, people are stressed bringing their pets here considering they can hear everything going on keep that in your head.... Definitely won't be coming back here I'll drive further and go somewhere else...