We decided on this practice since we delivered at St Rose across the street and Dr Lillie was the one doing rounds. I really liked her and she seemed to be genuinely interesting in my son and even how I was doing. We say them again 4 days later to establish our care. My son is now 15 weeks. I have mixed feelings here.
-Dr Lillie, Dr Rema and their nurse Dr Randi are all total sweethearts who always take their time with us first time parents. They talk to us like human beings and show concern. They never look at as us like we are stupid when we ask questions since they understand how new parents can be.
-Even with sick kids with grubby little hands, this place is always clean even without the stench of bleach. It is always organized too.
-We have never had to wait too long after our scheduled appointment. Maybe only 20 minutes at most and we always come later, so I kind of expect them to run behind.
-Their front desk ladies have zero personality. Never smile, never greet you, never have any pep in their voice. How can you not be happy looking at adorable babies all day? Wanna be a crabass, go work somewhere else. Don't ruin my new mommy glow.
-My son had a cold with cough and congestion at 2 months and they still gave him his 3 shots since he didn't have a fever. They said it should last about 10 days max. 2 weeks later I went back since it just got worse. They did an RSV test which was negative and sent us home. A week later we went back again and they finally gave us a prescription. They put my son on penicillin, but I was concerned since I am VERY allergic to it. They said that we won't know if he is allergic until we give it to him and that the allergy isn't genetic. That just didn't sit well with me. Here it is 10 days later and he still is somewhat congested, but is getting better. No reactions, so i guess I worried for nothing, but with good cause. They also were able to get us in the same day when we called.
I will continue to see them since I do love their doctors. I just wish that they would get someone nice up front.