Wow, these guys are great. Within one day I was given new service and a free case of water. They are local and unlike Sparkletts (which I am in a Better Business Bureau dispute with), Crystal premium will return your call quickly.
I don't know if the bad reviews on this company are legitimate as the bad reviews do not sound anything like this company. Trust me, I've been in war with Sparkletts for over two months and if I thought there was anything wrong with this company I would write it.