I have been to several Giordano's in Chicago and Orlando many times, the visit to Las Vegas was the worst experience. We called to ask how long the wait was, we were told there was not a wait.
We arrived and were told there was a 30 minute wait and the air conditioned was out. Once we were seated (out side in 100 degree weather) the food was very slow and the waitress only stopped at our table a couple times.
The one good thing was the pizza was good.
In town with a group of guys, would love to retry the restaurant, can you help.