It's Kristen. I am surprised by many of the negative reviews and am assuming that most of them are from people who are resentful that they didn't buy their clothes. Now don't misunderstand me here - I, too, become frustrated when I walk in with a box full of clothes and walk out with the same box full of clothes, and then see super ugly clothes hanging on display. But it still remains that, if you put some time and energy into your shopping here, some of the clothes you walk away with are awesome and unique. I have one polka dotted dress I bought from here a a couple months ago, and every time I wear it out, I am stopped several times and asked where I got it. Last time, I heard girls whispering about it - confidence booster for sure. Just because the clothing isn't Goodwill cheap, doesn't mean that it's not a good deal. I never feel like I pay too much for the clothing I pick out. Overall, fun experiences at Buffalo Exchange. PS. Don't be lame and buy the TOMS here... totally defeats the purpose.