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| - We used to frequent this place quite a bit, but no longer do so for several reasons:
First let me say the food is good. Meats are cooked to perfection and the salad bar is extensive and refreshing. The salads, cheeses, and lobster bisque are all of high quality, and seasoned perfectly.
However, the last time we went to Texas de Brazil I was greeted by a rude hostess who had no interest in accommodating a simple request (a table on the side of the Restaraunt so my children did not interrupt anyone else's meal). So when the waiter came around, I asked to be moved and the gracious waitstaff accommodated us. I simply want to be courteous to other diners and not interrupt someone else's good time if my children get restless.
The food was excellent, and so was the service. Our waiter was attentive and provided every special request of meat that we asked for. I was not expecting what came next...
Prices: I was expecting $45 a plate for adults, $5 for my 10 year old, and no charge for my 6 and 2 year olds, just as the snotty hostess told us. What I got when I looked at the receipt was $50 a plate for the adults, $25 for my 10 year old, and $5 each for my 6 and 2 year olds. That is not including drinks or dessert. I asked the waiter why the tab was so off, and he stated the prices had been raised. I was not advised of this, and the hostess specifically gave me different numbers.
I paid and left. I didn't even want to both with speaking to management because I was so disgusted with the hostesses attitude and lack of knowledge which cost me an additional $45. The food is good. The overall experience is good, but Fogo de Chao gets an additional 2 stars for at least having competent, professional, and POLITE staff.
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