This review is solely for the woman who did my eyebrows yesterday 8/3 at 530pm. I am so disappointed because I usually come here regularly however, all of these woman are not equal. I usually go on Saturdays and there is a woman there who is great. Against my better judgment I went yesterday wanting to get it done and am kicking myself for not running as soon as I saw my usually lady was not there. First, she refused to get off the phone to greet me and stayed on the phone the ENTIRE time. I thought when I sat down she would get off but no, she continued her conversation as she butchered my eye brows. I told her I was trying to grow them out and to only clean up. She distractedly acknowledged this but didn't seem to care. As I listened to her conversation continue, I felt her frantically removing what felt like way to much. When she showed me the mirror my only reply was "ok" as in ok thanks for ruining my eyebrows and having poor customer service while doing it. The biggest complaint is she made one shorter than the other and drastically thinned out the tail of one eyebrow which is always the hardest to grow back. I won't be going back solely based on the behavior of this threader. It is a shame.