This store does not deserve any stars! We were never asked if we needed any help. Finally needed to walk around the store looking for someone that works there to let them know that we wanted to purchase a chandelier. When we went around back to pick it up, one of the workers rudely said that it will be a while till we can bring it out because we have important customers that we are helping. My husband told them if they did not bring it out since he already PAID $600 for it he will be in there and make a scene. Someone finally came out within the next 5 minutes and did apologize. It is such a beautiful store, but filled with a lot of ugliness, and rude workers!