Mark is the man, he is smart and got my phone situation good, he works in custermer service were u return Items. The rest of the store in the people in the store are cool and Getttttoooo!!!!! Guy in by electronic suck, Young black guy with there say I didn't buy the phone from there what he did was put it back in the box after was used and put it back on the shelf Ghetto dude!!!!! Young black guy with beard dark skin, kind of fat, i'm describing him because he should not work there anymore. He better be glad I didn't get his name or I may go back and get it anyway. He needs to be done!!!!!!!!