This is my go to bank because it's close to my daughter's school and it's right by my house. I don't really like the lines that I always face. I would assume they should think to hire a few more tellers to handle the crowds that they get. I do have to say that the tellers they have are very courteous and very respectful and definitely get their job done. I do have to say, Ramon has great people skills. The only thing they really dislike is the fact that I'm always waiting at least 15 minutes in line.