Banner Thunderbird is, hands down, the best hospital I have been to in the Phoenix area. Chandler Regional is a close second. The grounds and architecture are lovely, and just about all of the staff--from doctors to techs to janitors--are extremely warm and friendly.
I have been to the ER once and was treated with the utmost of concern and kindness. My doctor and nurse were thoroughly invested in helping me. I was actually amazed. As a chronically ill person, I experience a lot of interaction with medical professionals, and it seems that most are jaded against AHCCCS patients, and treat us like second class citizens. This was not the case at Banner Thunderbird.
I am now going through aquatic therapy with the outpatient department, and I have been once again impressed by the kindness and empathy that is extended to me. I have not noticed a change since I began, but the sessions themselves are tremendously relieving. I'm grateful there is a place in Phoenix that operates with this kind of integrity.