| rev:text
| - I am so very disappointed with my visit to Tin Front Cafe today. So much so, in fact, that I am writing my first review.
My friend and I stopped in for a late lunch. After an incredibly awkward exchange with a woman who we weren't even sure worked there, we were sat. The same woman, who we now know to be our waitress, brought us water and a menu. We sat for fifteen minutes, watching her sit at the bar and chat with another gentleman. After getting her attention, we gave her our order, which amounted to two cups of butternut bisque and two grilled sandwiches. Twenty minutes later, our soup is up. The chef rings a bell and our waitress is nowhere to be seen. After some time, the man sitting at the bar gets up to bring us our soup. We ask for silverware, we ask for napkins-- he brings them to the table after searching behind the bar reluctantly. We still aren't sure if he worked there.
There is a hair in my friends soup. We wait, still no waitress.
She comes back into the room and looks at our full bowls. This is after another ten minutes. She approaches our table and says, "You can't finish your soup?" to which I reply, "There is a hair in her soup." She asks "Where?" and we point, still floating in the bowl. She then says, "I don't see it. You must have better eyes than me," as she proceeds to take the bowl to the bar and find her glasses to search for the hair. Working in the service industry our whole lives, we are both mortified. She comes back to the table with the bowl and tells us she found it. No apology, no other acknowledgement, just "Well, what's wrong with your soup then?" I explained I wasn't interested in my soup after finding the hair. I explained I would gladly pay for it, it just wasn't appetizing to me anymore. She disappears again.
At this point, we have waited an hour for two grilled cheese sandwiches and have been treated like we weren't supposed to be there. When she reappeared, she called to us from the kitchen window, "Don't you want your sandwiches?" as the bell rang. She brought us our lunch, and said "Remember when I told you it was shift change?" We were so confused what that had to do with us, or the hair in our soup, or her general rudeness. At this point, we were both very uncomfortable, so I went to the bar to request our check and a couple of boxes. She proceeded to tell me that they make everything fresh and that's why it takes time, and asked "Have you ever been here?" I told her that I had been here quite a few times and couldn't wait to bring my friend in, but that this was unlike any other experience I have ever had.
It was the single most awkward encounter in a restaurant I've had. We don't particularly care about the wait for the food, it was the fact that we were treated so poorly, as if we were inconveniencing the employees by supporting their business. Needless to say, I will not be visiting or recommending the Tin Front Cafe in the future.
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