Prices are kind of on the high side but they get 4 stars for their customer service. Recently I found a desk chair I liked but the sale ended on the 17th of this month. I couldn't get it by then because I had to make sure it would fit in my desk that hadn't arrived yet. A manager was very accommodating in letting me put it in hold through Saturday at the sale price. When I went to pick it up the employees at the service desk were friendly and helped me take it to my car. I was impressed with my experience and will be back if I can't find a cheaper price.