I'm beginning to think Einstein's directs their franchisees to be as skimpy as possible. The photo menus showing their sandwiches have ample cream cheese, but when the sandwiches show up they never have the amount advertised and never cover the bagel. When I asked for extra cream cheese they charged me over a dollar extra, claiming I was wrong, and actually the cream cheese wasn't spread right. They were rude on top of it. Go elsewhere for your food.