Maybe this trip was a one-off, but it was not good either way. I really wanted to like this place. Small, non-corporate coffee shop? Okay! I got there around 6:50 AM and didn't leave with my drink until 7:15 AM. There were two other customers there.
Apparently, their barista doesn't come in until after 7? You open at 6:30 and all you have staffed is a cashier who doesn't know how to make drinks, why would your barista not come in until later? Then, when your barista does show up, they make one drink at a time, one step at a time. I've worked in a coffee shop before, it's possible to make two drinks at a time, and it's possible to froth the milk and pour the espresso at the same time.
They have i-pads to pay on. The barista's wasn't working and they spent 5 minutes just trying to figure that out before deciding that we should pay at the cashier's i-pad.
They also apparently don't stock their lids well and it took another few minutes just for them to find a lid for my Vanilla Iced Chai. Which didn't taste great enough to make up for the wait.
The saving grace for this place was the cake donut I got. Really tasty and helped make up for the bad start to my morning.
All I can say is I'm lucky my job is flexible with when I start work. I'll go back for a donut. But not for coffee.