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  • I agree with the billing issues that people have had with this place. It seems alright in terms of what they provide, I didn't notice anything that was any better than any other place that I had been to. But when I sat down to talk to the person in charge of billing she and I went through what I could afford and I made it very clear that I was using government assistance because I'm going through a rough spot. They ended up doing stuff that wasn't covered by my insurance and there seems to have been a disconnect between what the front office knows and what the dental hygienist knows. When I spoke to the dental hygienist there even she was aware of what my insurance would cover and what they wouldn't cover, but the front office had no idea. When I spoke on the phone they said "well you had a lot of work done".. yes I did and all of that was payed for by my insurance except some cosmetic stuff they did do a back tooth that they could have just used a regular filling for, so that point makes no sense. I get that this is a business but I feel like they can do better when it comes to billing their patients and communicating what exactly they're doing. PS they have a sign up that says that if you review them that they'll give a 25 dollar credit so hopefully I will get that 25 credit towards my balance that I have.
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