I stayed at this Double Tree twice and was always greeted by the same friendly front desk agent. At night, it was a different guy, but he was just as friendly and provided great hospitality to the guests at the hotel.
One night I was hungry and wanted to get a snack, but did not want anything from the vending machine. I asked the front desk agent if I could buy one of the Double Tree chocolate cookies from him, since we had already gotten and eaten our complementary cookies earlier that day when we checked it, and we really shouldn't be getting any more free ones. The front desk agent didn't even hesitate and just handed my husband and I both, a cookie each, and didn't even want to accept payment. Double Tree really knows hospitality.
I really have no complaints about this hotel. The beds were comfortable, and meets all standards and requirements of a 4 star hotel.