I've been going to this spa for over a decade. You cannot get a more luxurious experience in the city. The staff are experts, providing the highest quality of care for a full range of services, using premium products. The spa is gorgeous, boasting a pool with fireplace, and a quiet rooftop lounge. This is a friendly place, even though it is the most prestigious spa in the city. I've often brought my mum and aunties to this spa - they were a bit unnerved by the elegance, but were immediately made to feel at ease and welcomed. For body wraps, pedicures, facials and professional RMT massages, the Winsor Arms Spa makes me feel like I've been on vacation evey time.