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  • Maybe he got rid of the obnoxious office manager? Years ago I went to Dr. Crawford and found him to be competent, courteous and nice. Only to be 'confronted' by the nastiest, most hateful excuse of a human being on the way out who informed me....this is my practice and I make the decisions here not Dr. Crawford. I couldnt afford a root canal and crown so the Dr. was more than decent and offered to help me get it done. I was grateful to him but think it was his wife who was extremely rude and about as nasty as could be, telling me there was no agreement because this is my practice and you will pay the full amount period I dont care what Dr. Crawford told you. THIS IS MY PRACTICE!!! I'll turn you over to a collection agency. At which point I informed her to kiss me where the sun dont shine and if thats the case, I'll give her an excuse, and I wont pay a dime. I hated to do Dr. Crawford that way, and when walking out, thought, gosh, what a poor man. Nice doctor but has to put up with that disgusting person for an office manager and 'boss''. My credit was affected but thats fine I usually go without before going into debt and dont want anything. But that experience was a lesson and getting a text this morning stating we have openings for cleanings today at different times made me remember the most hateful person. The little tiny woman who thought she could roar and scare someone with her God awful manner. Unfortunately, she barked up the wrong tree. So great dentist if you dont mind a nasty, greedy, hateful office manager. I made a deal with a gracious kind dentist but after the work was done, was confronted by a boorish, obnoxious, hateful, greedy, demented office manager. All I can say is good luck if having to deal with that person. If she's still there, no wonder they have openings the same day. Maybe this bossy....well, I wont call her a lady, bossy person has managed to run others off also. Best wishes to Dr. Crawford though, who deserves better.
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