I came here back in May and loved it! I got a gel full set and the deluxe pedicure along with waxing. Everyone super nice and thorough and I my nails turned out perfect, in fact I received compliments on them 10x a day. fast forward to Saturday July 23.... A complete opposite experience.
It was busy but the wait wasn't long about 10 minutes and they did my nails first. The techs name was Jane and literally 2 fingers in I knew it was trouble. She nicked my cuticle but made no attempt to apologize or acknowledge it (I get it mistakes happen but apologize) then while doing my nails with the drill she is destroying my cuticles and then asks them if I want them cut (now that there all managed) I say yes isn't that part of a manicure cuticle care? No it's $5 more... Well ok I see where this is going. Fast forward 5 mins she nicks another finger and then cuts the first finger again. I am trying to stay polite but finally asked her to stop so I can examine the damage. She tells me sorry I have thin skin. I get my nails done often and have never had this much trouble. We get to the end and now she keeps saying sorry while laughing and says I counted your bleeding on 4 fingers I correct her and say 5..... Who says that!?!? I skipped the waxing and got out of there I am so unhappy all Sunday morning my cuticles were inflamed I had to soak in peroxide and my cuticles are
Destroyed I am attaching pictures of 2 of the 5 bloody fingers
Needless to say I will not be returning