Okay, Thai Chili owners. Thanks for responding to my yelp complaint.
I really hope that the management atmosphere keeps improving.
UPDATE:
The owners contacted me and offered to make it right, and I did take them up on it (I mean, I was having spicy eggplant withdrawal!!!), but my friend is still just not ready to take that chance.
I am pretty regular over there when I'm working in Phoenix (less than a block from my office), so I'm glad to know that the management is listening and doesn't just let mistakes (multiple mistakes) go unchecked.
Thanks again, Thai Chili owners for extending your care!
It is most appreciated!