I feel bad leaving a two star review... I really, really do. But if you're a New Yorker looking for a bagel like back home. Skip this place. It's been awhile since we've been here and you can tell the place has changed hands. The inside is spotless and welcoming but the bagels we picked up for our road trip were "blah". The plain cream cheese is weirdly salty, the exterior of some our bagels were crumbly and flaking off (weird), and they had none of the "chew" that a good bagel has. We ordered a few of them toasted - but there was zero crunch to them and to top it off my daughter found a weird brown glob in her strawberry cream cheese. I'm certain it was from another bagel - but we were the first customers of the day - and we didn't order anything that had anything brown in it (so maybe from yesterday?).