First timer! I would like to say that I did the brazilian wax, but sadly I did not dare to. I actually saw a deal on facebook last Friday before heading out to the valley (from Tucson). All waxing services were 20% off! So I scheduled two appointments. One for my sister's underarms and one for half of my hairy legs. I was told Danielli was booked out until the second week of October and that Kelly who was trained by her, was pretty fast and had openings that same day. This was super convenient for us. I called at around 2 pm to set up an appointment and was at their location by 4 pm ready to be waxed. Liliana the receptionist was very kind on the phone and mentioned the discount on their facebook page without me bringing it up. Kelly took my sister back first and was done in less than ten minutes. My sister said, "she is fast, dude don't even worry about it, she'll make you laugh". And that she did! Kelly is so friendly and down to earth, no negative vibes here at all from the staff. I did not experience any pain, and our conversation kept my mind off of what I thought would be an experience to regret. I would definitely recommend scheduling with Kelly. Friendly, fast and professional. Final product=smooth legs, no bumps or redness. Total price $38-$24 half legs, $14 underarms