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  • I was so excited to see a Culver's open up right by where I live. I haven't had it since I moved out here from the Midwest. Their chicken tenders are the best and I always get them. You really can't get them anywhere else. They're super juicy but crispy at the same time. However, I'm going to be unbiased and write my review for this location only. The food, as I mentioned before, was great and just like what I remembered. The service and atmosphere, that's another story. I understand that they just opened very recently so they probably still have some training/kinks to work on. I'll definitely be back and will update my rating if they deserve it. Strike one, the first thing you notice when you walk in is the stench. It smelled like a mixture of rotten eggs and a gas station restroom. I noticed it was really bad where you order your food and wasn't so bad in the seating area. They really need to work on their ventilation or something. It's really hard to enjoy your food when you have to smell that. Strike two, when I received my food, I noticed that I was given regular fries instead of sweet potato fries. I told the person who brought them to me that I had ordered the sweet potato fries. She walked off with my food and her attitude. She came back a little later and asked if I was sure if I ordered the sweet potato fries because on the ticket, it didn't say that I ordered them and apparently it's a dollar extra for sweet potato fries. Umm, yes I'm sure I know what I ordered. And really? A dollar for sweet potato fries? Most restaurants just sub the two. Either way, it was clearly their mistake and she could have been more accommodating or just gave me the sweet potato fries and lost a dollar. I was with a bunch of my coworkers who had never gone before and I was really excited for them to try it out. The service we got did not leave the best taste in their mouths. They also got a few other orders wrong but we didn't say anything because we already saw how unhelpful they were with me. Strike three, some of us went back up to the counter to order dessert and cheese curds because no one had them before and wanted to try them out. The man who brought us the desert took our number holder and we pointed out to him that we had more food coming too and he said, "I just do the desserts." That's kind of a weird system and seems very inefficient. Why wouldn't you just bring one cement mixer and one cheese curd out at the same time? He finally understood that we still needed the number on our table for our other food and left. This one girl also kept coming by as we were waiting for our food asking if we needed anything else. Um, our food? But really, what else would we need? It was really awkward that she kept asking since everything is pretty much self served. So overall, their food is really good and I'm so glad they opened near me. Their service on the other hand sucked. Hope they fix it soon!
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