I am a young, single woman who knows nothing about cars. Ever since I learned how to drive I have been warned by people over and over that car maintenance guys would try to take advantage of me because they know I don't know any better, but overall I would say I've mostly had the opposite experience: Generally people are willing to explain things, perfectly fine with writing things down for me or even talking to my dad on the phone if I ask them to explain it to him, and on several occasions I've even received free or discounted services. I attribute this to getting good recommendations from people and having an idea of what I'm getting into before I have my car looked at.
At Conrad's Macedonia, I felt sketched out as soon as I walked into the door and the man helping me was calling me "dear" like I was his pet. An hour later I got a phone call letting me know that I "needed" and extra $1,000 of unexpected car maintenance. The man was speaking so quickly there was no time to even ask questions, and finally I told him I needed a second opinion before going through with all of this extra maintenance. Then he preceded to pair down the cost: "ohh well you don't really need four new tires, just the front two, and I was quoting you for our premium tires, you could do something more economical..." - dude get a life and you clearly can't be trusted. I spoke with my dad who advised me on what I should actually get done and what could wait a year. Def never coming back to Conrad's Macedonia.