Absolutely, hands down my Favorite Burger Place.
I got invited about a year ago to try this place out for the first time. Its quite a drive from where I live now...(Chandler). Its about a 30 minute drive each way, but its worth it! I tend to come to this location more than the Phx location...as customer service here kicks ass!
Lets start off with how you order. You wait in line and order your food at the register, pay for your food. Then you get a table number and they bring it out to you. Not a ton of places do this style of ordering...but my favorite restaurants tend to, which is interesting. Its good for business of course, but also good to keep everyone happy and not waiting 45 minutes to get your food!
The line does tend to me be long on the weekends of course, but its for good reason. The burgers are amazing. My favorite would easily be the 'Buffalo Bill' burger. Its Bison, and has franks hot sauce on it. They have great fries with good green chili queso that you can order. The beer is fantastic, and is always SUPER ice cold with the glasses that they serve them in. Milkshakes are also very good here (nutella is the way to go).
Customer service is good here. There tends to be alot of younger people working here. I've had once or two awkward moments, but other than that everyone is nice here at this location. I've been twice this week already, which comes out to 2 hours of driving for Hopdoddy lol. I pray that one day they open up one in the Chandler (Germann/Dobson) area :)
Customer service 4/5
Cleanliness 5/5
Quality 5/5
Value 4/5
I'll be back very soon.