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| - I would like to start off by saying that I'm extremely impressed with my waiter, Ronny, from an overall excellent experience.
Right from the start, the hostess took up names from the people in line to make sure we felt taken care of. Even though the restaurant was full the great management made it so that I obtained a seat seconds after walking in, the line moving very quickly.
Ronny came and took alatte bowl order. My drink was made instantly even though the barista, whom I was seated in front of, had multiple bill orders. I noticed she had a clear work order and ethic and was impressed with how she managed her time and movements. She also kept her work station extremely clean and desinfected after each task !! The only downside was that I think original Allo Mon Coco recipe for a latte bowl requires two shots of espresso but your bowls are very big, compared to standard hotel cutlery, so the latte tasted a bit diluted.
Afterwards, Ronny came to take my order and my food came promptly. Being seated at the bar, I noticed that Ronny made sure that all the tables were taken care of adequately and that he would notice small details before the client would have to ask for them, such as syrup or ketchup. I also noticed his communication skills with the other waitresses and his overall kindness and will to give a great customer experience. Let's all be reminded that the restaurant was at full capacity and even with the high pressure of the load of clients, I always felt welcomed.
Having been a breakfast waitress myself, I must admit that I would have much enjoyed working in this environment. An overall great tuesday morning for me !
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