They surprisingly stayed on time with the appointment my mom had, the place looked busy with surgery and procedure appointments. All of the staff we encountered were nice and seemed clean. Parking was easy, covered parking area right at the door for patients to get in and out easily and safely. I noticed a few HIPAA violations but it was just because I'm in the medical field and notice things like that. My mom was happy with her care, so that makes me more comfortable with the facility.