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  • Food was just alright. The service was the worse that we have had in a long time but never at Zipps. Let me start with .... the cheese. So we have been to many Zipps and their fries are never good but we just make it work with cheese. The waitress brings back the nasty looking cheese that looks like grits. Lol. So I let her know that we have had cheese at another location that was like cheese whiz. She goes and says let me ask. Now first instead of coming back and saying like we don't offer it at this location that would have been a better response. She has the manager come over to say we don't offer that. The manager(old female) then says she has been at Zipps for 15 years. We have never had that. (TIME FOR RETIREMENT) I've been at few that do and some don't. All of that to say, her argumentative nature turned us off. I've been a manager for some years. The better way to say it would have been the way I stated above. Either way they did take off the cheese but now we were stuck with the nasty fries. Lastly check comes we leave 30 % usually. The waitress said do you need change but, tries to come back with no ones to get her tip higher. The frustrating part was I need the ones for me not you. So since she played that game she got less then our standard. To many games. Never going back to this particular location.
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