I was looking for a restaurant to host a dinner for a group in the King West area and I chose Oretta only because they allow large groups to order from their regular menu unlike most other restaurants where they have groups order from a group menu (with limited choices) for a set price.
My first impression of the restaurant is that it is lovely with bright colors. Love the ambience and the decor.
Service: For groups, they seat you upstairs. The upper floor is great because it is more intimate and quiet. However, this also means there are less servers walking around. This shouldn't be an issue if the assigned server to the table is attentive though. In our case, our server wasn't very attentive and we rarely saw her after we got our food. After placing our orders and getting our entrees, there was no one around for us to request for more water.
Food: The food was just an okay. I ordered the ravioli and it was extremely bland. The texture was nice but that was about it. I thought maybe it was just the ravioli that was mediocre here, but I tried my friend's squid ink pasta and I thought it was bland as well.
Overall, I was disappointed in both the service and food. Again, I only chose this restaurant for dinner because they don't force groups to order from a set menu unlike other restaurants in the area. If I wanted to have an Italian meal, there are so many other options for Italian fare in the area and I would not choose to come back.