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| - Needing a night out and knowing we couldn't let Oktoberfest pass us by before it ended, the hubs and I went to Atria's in Wexford for dinner this past Saturday. Being a former Atria's server, I too feel that I can pick my way around the menu so that I avoid the less "rave-able" menu items.
Oktoberfest is always our favorite seasonal menu, mostly because I love the potato pancakes and the hubs loves Sam Adams Oktoberfest. After a modest wait (the place was totally full, with it appeared lots of regulars camping out in the booths), we were seated in the back and were relatively quickly (5 minutes) approached by our server. He didn't really give us any kind of overview of the menu (which I guess we didn't need, but he didn't know that, especially with a featured menu), and from that point on he seemed disinterested and pained to be serving us. If you come back to my table after a lengthy time away, and we wanted to order an appetizer, don't be in such a rush to get away and seemed irritated when I try to give you my order. Seriously? You're in the customer service business! However, hubs was very pleased that the beer special was his favorite of all time, Yeungling, in an Oktoberfest version. It's officially his new favorite seasonal. I ordered the red sangria, which was heavier on the wine than any kind of juice, but that's good since it was $7, and means I got my money's worth.
We ordered the pretzels from the Oktoberfest menu for our app, and I have to say, they seemed like they were four miniatures of the freezer SuperPretzel variety for $4.99. I wasn't thrilled, but we were starving so freezer-burned versions would have been devoured at that point.
We were never asked if we wanted soup or salad with our entrees (which is a travesty to me, how do you expect to increase your check average?) but hubs ordered the Pork Shank (something "schweinhaxe") and I ordered the veal medallions (weinerschnitzel). Now, I have always ordered the chicken version (jagerschnitzel) but decided to do something different. The veal was three small medallions, heavily breaded with very little actual meat, and the single potato pancake -- which was the size of the width of a coffee cup, and it was supposed to be the main side -- was charred beyond belief. It was so hard, I couldn't cut through it with a knife. When I mentioned it to the server, his response was "oh they premake them, baking them earlier and then cooking them the rest of the way when they are ordered." WHO IN THEIR RIGHT MIND would say that to a customer?? I know that is how it is done in most restaurants, but seriously, don't EVER say that to the customer. Not only that, it's a terrible excuse for the poor quality of a potato pancake, and I was not offered another. The other side? A pile of messy onion straws. This is not a SIDE, it's a garnish. For $20.99, I expected so much more. And I paid EXTRA to add kraut spaetzle to my order because I wanted to try it, but thankfully had it because I was still hungry.
The hubs enjoyed his pork shank, which was practically the size of his head, but impossible to finish. Along with it came the traditional redskin mashed potatoes, which are always a hit with him (especially with the Pot Roast). He had minimal complaints, but felt bad that mine didn't turn out as well as I had hoped.
I have to say, past times I have done Oktoberfest at Atria's have been a pleasant experience, but the food and service quality this time were just subpar for me. Definitely missing the Robinson location, which I felt had excellent service and food.
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