I've recently started getting take out from Sammy's as I'm 7 1/2 months pregnant and need good food on the go. Recently I ordered the corn chowder soup for the first time and noticed it was a little bleak with literally just a few kernels floating around. I called them back to double check if that's the way it usually came (since I had never had it) and the manager informed me that it isn't and asked me to come back so he may replace it. He kindly showed me the new soup cup and asked if he could have mine back so that he could show the chef and prevent that from happening again. I'm very pleased at how the manager, Richard, handled the situation and because of that I will be returning to that location often.