Excellent! Very professional! They love our dog Dimples just as much as we do! She was very sick and had to be treated overnight. If it wasn't for them, Dimples wouldn't be with us today. Highly recommend. All the test that she needed was thousands upon thousands. The doctor was pretty confident that she had meningitis, so he began treating her for that. She responded well, and she is slowly getting back to her diva self that we know her to be!