Met my parents, son and an ex-coworker for a late lunch. Place was dead at 2:15 on a Tuesday.
Was seated right away. An older waitress came over in about 5 minutes for our drink order. Chips and salsa came shortly thereafter. First, I must say I really am not a fan of Manuel's, I am loyal to the other M named Mexican restaurant in town. It's just my preference to the other guys salsa.
I ordered the 1 cheese enchilada lunch special, my son had the kids bean burrito. Both came with rice and beans. And I asked for a take out order for my husband so I didn't have to cook.
Waitress came back to the table to verify my son's order about 10 minutes later. Uh oh. Food came out about 5 minutes later.
My enchilada arrived hot and cheesy. I have to say it was a good 4 stars. Rice and beans plentiful and fresh.
My son's bean burrito had been plated on top of his side of beans so the tortilla was a soggy mess on the bottom so he would have had to eat with a fork. He wasn't happy so he ate his rice and mine. Left the burrito behind.
The to go order placed at the end of our meal. One carne asada burro no pico or guacamole, enchilada style with rice and beans. That meal came in about 10 minutes packaged nicely, or so I thought.
Imagine our surprise when I got home and my husband went to eat. The burrito as wrapped in foil in a container. Giving the benefit of the doubt maybe the enchilada sauce was in one of the styro containers so the burrito didn't get soggy on the commute home. Nope, rice, beans and salsa. And to add insult to injury it was loaded with guac. More guac than meat.
I don't think the mistake was our servers because she repeated the order and I know she didn't place my son's burrito on top of his beans, all the mistakes came from the kitchen.
Service was fine, drinks never empty and restaurant and restrooms clean.
Nothing today will make me switch my loyalties when it comes to Mexican dining and just validates my choice!