The customer service at this MAC location can be hit or miss depending on the employee you are working with. Some have a warm and friendly attitude that will go the extra mile and ask questions about your existing make up collection at home or what look you are trying to achieve, while others simply want to hand you your items, ring them up, and send you out the door. There have also been times I wander around the store and employees doing absolutely nothing offer zero assistance. It is clear which employees are truly passionate about make up and to who this is just a job. MAC changed some of their hiring process a few years ago to get rid of bad/holier than thou attitudes however it is clear they are still not hiring for the right characteristics.