I had an unfortunate and unexpected trip to the emergency room which turned out to be due to diverticulitis. My PCP later referred me to this group- and I called and scheduled an appointment at the Gilbert location after giving them my insurance information. I had to wait a couple of weeks to get in. When I arrived the receptionist said I wasn't on the schedule and she didn't know why. I waited after she helped another person and she then called someone. Apparently they do not take my insurance and cancelled the appointment without bothering to tell me. They did not even have record of leaving a message. I was disgusted and left and nobody bothered to give me a call as the receptionist said they would. Super poor business practice which resulted in further delay of treatment with someone else-had to start all over.