rev:text
| - When I look at this place, I see an attitude that screams "just good enough".
There's no attempt to set yourself apart, no real motivation to deliver great service. Just a group of employees who are content to just skate by and let things happen outside their control, without any sort of pride in their work.
I came here with a group of friends after a stellar dinner at Ruth's Chris Steakhouse in order to catch the tail-end of a UFC pay-per-view. I was disappointed by the lack of service. We walked in there around 12:30 and found a bunch of people hanging out in the bar ogling the waitresses, and a scattered group of people in the dining room who are looked either bored or angry.
When we sat down, it was quickly clear why. Even the waitresses were distracted and roaming around, doing lots of walking but no actual serving. The waitress we had disappeared for a solid half-hour before coming back and asking for drink orders, despite being near us the entire time and staring transfixed at the fight.
The beer was fine. We all had the Saturday special ($6 Stella pints), but that's the bare minimum I expect when I go anywhere. Serving it cold doesn't make you stand out from any other restaurant.
The biggest problem I can see are the servers themselves. All of the female waitresses, down to a T (including someone who I believe is the manager), strut around in miniskirts but seem to have very little knowledge of the menu or virtually anything else. I can't tell if this place is trying to compete with the Tilted Kilt down the road, but the service is sorely lacking at this Boston Pizza.
I now realize why I haven't visited this place before, and why I'm unlikely to go back. It's a total frat zone, filled with people who appeal to base sensibilities and no real care put into anything.
Can't say I was that impressed with the experience, and I'm finding that more and more with Boston Pizza these days.
|