***Over a 1hr wait AFTER ordering food with NO communication or apology ************Customer service from ordering is great. Friendly vibe, great food. However when a business, especially in a food and beverage standpoint, lulus management needs to retrain their staff. Absolutely no communication as to har far of a wait you would be waiting for your food. I understand breakfast on Saturday from ordering to sitting should take no more than 20min, but an hour plus wait is simply unacceptable. No one checked up on us, or no guest/customer recovery from the staff, just a simple, sorry for the wait. This wait should have been communicated prior to us ordering and how they were 45 tickets behind which was told to another customer who was also asking how long, as she too had been waiting for over an hour as well. Unless you want the good food stomped by an over hour wait with no type of reimbursement or communication even a "hey sorry for this I would like to invite you back for the inconvenience" don't bother with Lulus. Now with the growth of the city, it's more quantity over quality. *no longer will be a future customer of lulus "