Booked a Jr Suite. When we arrived, one of the shades was malfunctioning. Called concierge, 45 mins later - still no maintenance. Lady was condescending too. So we inconveniently went down to the front desk - maintenance showed 10 mins later. It took them 30 mins to repair with duct tape but the maintenance stated the shade mechanism needed replacement - so it was just a temp fix. Bathroom fixtures had lots of calcium build up on the knobs. Would not stay here again.