Wow, What a great dinner we had tonight!
Walking in, we did not have very high expectations due to the location (inside the Excalibur). The host was friendly and welcoming when we first walked in. A manager was also standing at the host stand and warmly welcomed us. We were immediately seated at a comfortable table with good ambiance.
Our server, Sherrae, came right over to the table and offered some specialty cocktails. She also suggested the bruschetta as a starter. Our drinks were delivered promptly. The bruschetta came to the table and we devoured it. It was beyond amazing. Fresh tomatoes and mozzarella were plentiful.
Sherrae checked on our bruschetta to insure we were happy with her suggestion which we were! We then ordered our entree which is served family style so we shared a chicken Parmesan and a ravioli with marinara. The food came out to the table quickly and we were able to enjoy our meal. Sherrae really cares about going above and beyond to enhance the dining experience. We never once had to ask for anything. She anticipated our needs and she made sure that we had everything we needed.
About 3/4 of the way through our meal, the manager, Raymond, stopped by our table to ask if we had everything we needed and if we were enjoying our food. Raymond was very pleasant and we really appreciated the fact that he took the time to stop by the table and check on everything.
Overall, friendly and attentive staff and good, Americanized Italian food!