I read all the reviews here and I was a little leery about going to this store because of the comments. I was wearing flip flops no makeup cheap shorts and a t shirt. I wanted a very expensive bag and when I walked in Rebecca came right up to me asked if she could show me any bags, and offered a drink. I asked if she could put the bags on her shoulder so I could see how they looked and she did. She had no idea if I was going to buy or not and spent a good 20 mins with me, in the end I got a nice bag and she did an excellent job. I will return to this store to get another bag in a few months. They also had a great inventory, more purses in back and under counter if you do not see one you like on display. Also she did not try and up sell me kept to the bags I wanted and even suggested a smaller size which I bought. Great service