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  • Overbearing. That's how I could describe the staff during my last visit to Paper Source. I really love this store but my feelings on the service are torn. On one hand, I think the employees are helpful and friendly and, on the other, I think they are WAY too on top of me. This weekend one of the employees was on me like white on rice while I was browsing the gift wrap. Employee: "Are you looking for something in particular?" Me: "No, I'm just browsing, thanks." Employee: "OK." ...a few minutes later: Employee: "What are you planning to do with the wrapping paper?" Me (giving off the impression that I'd rather be left alone): "I'm not sure, I'm really just looking at it." ...a couple minutes later: I reach for something to look at it. Employee: "Can I help you with that?" Me, in my head: "Holy hell, take a hint! Why can't I browse in peace??" Me, out loud: "No, I was just taking a look at it." Employee: "OK" Stands there kind of awkwardly looking at me. I mean, at this point it should have been pretty clear that if I wanted help I'd ask for it. But the merchandise here is just SO cute! So many unique and fun items. Lots of great gifts and beautiful stationery. Prices for greeting cards are steep, but aren't they always? I love a friendly greeting and a helpful staff but I think some of the employees could tone it down a bit. I'm going to have to walk in with a resting bitch face next time to deliver the "lay off" message.
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