We came at 8pm on a Friday night so we were expecting service to be less than stellar being busy. There was a woman, who I believe was a manager of some sort, who was so friendly and picked up slack of waiters. Waited 45 minutes for food and didn't get the appetizer we ordered. I had someone else come by to get refills and when I asked a question on a drink I received a response of "I don't drink alcohol" - a little shocking to not be educated on what you are serving. Our waiter was sub par and I would believe that to be the case even if they were slow. Food and drinks were good. We will definitely come back just looking forward to trying when slower.