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| - Oh, god damned, effing Greyhound. I hate this company so much, but I constantly have to use them. I don't have a car, so when I need to visit family and friends in other towns, Greyhound buses are often my only option because Megabus schedules and routes are very limited.
Greyhound is seriously one of the worst companies out there. In fact, I'm going to investigate how I can get the BBB and consumer-advocate organizations to improve the company and services. The employees are rude and uninviting, though, occasionally you'll get a nice bus driver, the wifi never works even though they advertise it, the outlets are often broken or in odd places so that you can't plug in your devices without literally having your cord awkwardly strung across the person next to you, and the schedules are often running behind. I'm not talking 20 or 30 minutes late, I mean 90 minutes to 2 hours late!
In addition, I've seen some crazy stuff disrupt our ride so that we had to pull over and wait for police to come. A driver allowed a quarrel between two passengers to escalate to the point that everyone on the bus was yelling. Recently, on my ride, a man was so drunk, he passed out in the aisle and we had to wait for state police to arrive.
OH, AND ALWAYS REMEMBER TO PRINT YOUR TICKET! Apparently, they missed the memo that it's now 2017 and most people purchase tickets electronically and save the PDF on their phone. Instead, they freak the f out and won't let you on the bus if you don't have a paper ticket. I've witnessed this on multiple occasions and have been through it myself.
So, in conclusion, don't expect much from this company. They really know how to ruin a day, but unfortunately some of us really have to rely on them.
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